My understanding of cars and their parts is rudimentary at best. I can trouble-shoot very little, but I can usually guess which parts of the car things are in. My computer helps me find the right parts for people (when they can give me the right info to work with) The computers cannot use VIN#'s, I cannot take other part numbers and just magically make things happen. You tell me the year, make and model of the vehicle (not snow blower, rototiller or lawn tractor) and then I get a little menu to look up what you need. Oil filter? Engine parts #17. Brake pads, #13. I then take the store product number and go and search for the part. This can take a few minutes as things are not always easy to find. It can also take time when I have no freaking idea what you are after and never laid eyes on it before. When you ask for a car battery for something other than a car, you risk that it doesn't fit properly. That is not my fault. When you ask for a rear U-joint with an outside ring and you actually need a rear u-joint with an inside ring, that is not my fault. I give you what you ask for. Oh and I don't sharpen lawn mower blades!
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